CRA Business Enquiries wait times
Corporate income tax, business accounts, and general enquiries for businesses.
Figures below cover the 30 days to 18 October 2026. Live wait times refresh every 5 minutes on the homepage.
The phone number for this line is published on canada.ca.
The CRA Business Enquiries line averages 29 minutes over the last 30 days, making it the slowest of the 9 CRA lines we track. It is quietest on Fridays (24 minutes on average) and around 8am–9am ET; busiest on Mondays (35 minutes) and around 6pm–7pm ET.
Our readings show this line answering Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
Business Enquiries wait times by day and hour
| 8a | 9a | 10a | 11a | 12p | 1p | 2p | 3p | 4p | 5p | 6p | 7p | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mon | 15 | 26 | 32 | 41 | 45 | 37 | 43 | 39 | 37 | 32 | 38 | 37 |
| Tue | 17 | 22 | 27 | 33 | 32 | 38 | 41 | 34 | 34 | 38 | 35 | 35 |
| Wed | 16 | 20 | 15 | 19 | 19 | 20 | 30 | 32 | 32 | 35 | 37 | 33 |
| Thu | 21 | 27 | 29 | 27 | 28 | 31 | 24 | 32 | 28 | 29 | 28 | 33 |
| Fri | 17 | 21 | 21 | 23 | 18 | 26 | 27 | 25 | 25 | 26 | 30 | 28 |
| Sat | — | — | — | — | — | — | — | — | — | — | — | — |
| Sun | — | — | — | — | — | — | — | — | — | — | — | — |
<15Under 15 min 15–2915–29 min 30+30 min and over FullLine full Closed
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Average CRA hold times for Business Enquiries, by day, Eastern Time:
- Monday — busiest day, 35 minutes on average. Best hour 8a (15 min), worst hour 12p (45 min).
- Tuesday — 32 minutes on average. Best hour 8a (17 min), worst hour 2p (41 min).
- Wednesday — 26 minutes on average. Best hour 10a (15 min), worst hour 6p (37 min).
- Thursday — 28 minutes on average. Best hour 8a (21 min), worst hour 7p (33 min).
- Friday — quietest day, 24 minutes on average. Best hour 8a (17 min), worst hour 6p (30 min).
- Saturday — closed, no answered calls recorded.
- Sunday — closed, no answered calls recorded.
Frequently asked questions
How long is the wait for the CRA Business Enquiries line?
Over the 30 days to 18 October 2026 it averaged 29 minutes, ranging from about 24 minutes on a typical Friday to 35 minutes on a typical Monday.
When is the best time to call the CRA Business Enquiries line?
Fridays are quietest, averaging 24 minutes, and within the day the calmest stretch is around 8am–9am Eastern Time.
When is the worst time to call the CRA Business Enquiries line?
Mondays are busiest, averaging 35 minutes, and the slowest stretch is around 6pm–7pm Eastern Time.
Figures regenerated 2026-10-18T05:49:57+00:00 from readings taken every 5 minutes. See live wait times for all CRA lines.