CRA Business Enquiries wait times
Corporate income tax, business accounts, and general enquiries for businesses.
Figures below cover the 30 days to 2 September 2026. Live wait times refresh every 5 minutes on the homepage.
The phone number for this line is published on canada.ca.
The CRA Business Enquiries line averages 35 minutes over the last 30 days, making it the slowest of the 9 CRA lines we track. It is quietest on Mondays (31 minutes on average) and around 8am–9am ET; busiest on Thursdays (36 minutes) and around 2pm–3pm ET.
Our readings show this line answering Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.
Business Enquiries wait times by day and hour
| 8a | 9a | 10a | 11a | 12p | 1p | 2p | 3p | 4p | 5p | 6p | 7p | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Mon | 22 | 29 | 29 | 31 | 23 | 25 | 34 | 41 | 35 | 33 | 36 | 35 |
| Tue | 22 | 32 | 38 | 43 | 46 | 41 | 44 | 38 | 33 | 37 | 29 | 32 |
| Wed | 20 | 28 | 36 | 41 | 43 | 38 | 38 | 36 | 36 | 29 | 32 | 27 |
| Thu | 24 | 30 | 34 | 40 | 42 | 46 | 44 | 37 | 36 | 32 | 39 | 33 |
| Fri | 22 | 31 | 33 | 42 | 42 | 43 | 41 | 32 | 39 | 37 | 34 | 32 |
| Sat | — | — | — | — | — | — | — | — | — | — | — | — |
| Sun | — | — | — | — | — | — | — | — | — | — | — | — |
<15Under 15 min 15–2915–29 min 30+30 min and over FullLine full Closed
View this data as text
Average CRA hold times for Business Enquiries, by day, Eastern Time:
- Monday — quietest day, 31 minutes on average. Best hour 8a (22 min), worst hour 3p (41 min).
- Tuesday — 36 minutes on average. Best hour 8a (22 min), worst hour 12p (46 min).
- Wednesday — 34 minutes on average. Best hour 8a (20 min), worst hour 12p (43 min).
- Thursday — busiest day, 36 minutes on average. Best hour 8a (24 min), worst hour 1p (46 min).
- Friday — 36 minutes on average. Best hour 8a (22 min), worst hour 1p (43 min).
- Saturday — closed, no answered calls recorded.
- Sunday — closed, no answered calls recorded.
Frequently asked questions
How long is the wait for the CRA Business Enquiries line?
Over the 30 days to 2 September 2026 it averaged 35 minutes, ranging from about 31 minutes on a typical Monday to 36 minutes on a typical Thursday.
When is the best time to call the CRA Business Enquiries line?
Mondays are quietest, averaging 31 minutes, and within the day the calmest stretch is around 8am–9am Eastern Time.
When is the worst time to call the CRA Business Enquiries line?
Thursdays are busiest, averaging 36 minutes, and the slowest stretch is around 2pm–3pm Eastern Time.
Figures regenerated 2026-09-03T03:49:03+00:00 from readings taken every 5 minutes. See live wait times for all CRA lines.