CRA Registered Plans wait times

RRSPs, RRIFs, pension plans, and other registered plan administration.

Figures below cover the 30 days to 2 September 2026. Live wait times refresh every 5 minutes on the homepage.

The phone number for this line is published on canada.ca.

The CRA Registered Plans line averages 15 minutes over the last 30 days, making it the 4th fastest of the 9 CRA lines we track. It is quietest on Thursdays (9 minutes on average) and around 8am–9am ET; busiest on Mondays (23 minutes) and around 5pm–6pm ET.

Our readings show this line answering Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern Time.

Registered Plans wait times by day and hour

Average CRA hold time in minutes for Registered Plans, by day and hour, Eastern Time, over the last 30 days. Weekend rows show the line closed.
8a9a10a11a12p1p2p3p4p5p6p7p
Mon91422292219222326363316
Tue451015161615121419197
Wed3581110111091016154
Thu34712991211149136
Fri71319252727272731211223
Sat
Sun

<15Under 15 min 15–2915–29 min 30+30 min and over FullLine full Closed

View this data as text

Average CRA hold times for Registered Plans, by day, Eastern Time:

  • Monday — busiest day, 23 minutes on average. Best hour 8a (9 min), worst hour 5p (36 min).
  • Tuesday — 13 minutes on average. Best hour 8a (4 min), worst hour 5p (19 min).
  • Wednesday — 9 minutes on average. Best hour 8a (3 min), worst hour 5p (16 min).
  • Thursday — quietest day, 9 minutes on average. Best hour 8a (3 min), worst hour 4p (14 min).
  • Friday — 22 minutes on average. Best hour 8a (7 min), worst hour 4p (31 min).
  • Saturday — closed, no answered calls recorded.
  • Sunday — closed, no answered calls recorded.

Frequently asked questions

How long is the wait for the CRA Registered Plans line?

Over the 30 days to 2 September 2026 it averaged 15 minutes, ranging from about 9 minutes on a typical Thursday to 23 minutes on a typical Monday.

When is the best time to call the CRA Registered Plans line?

Thursdays are quietest, averaging 9 minutes, and within the day the calmest stretch is around 8am–9am Eastern Time.

When is the worst time to call the CRA Registered Plans line?

Mondays are busiest, averaging 23 minutes, and the slowest stretch is around 5pm–6pm Eastern Time.

Figures regenerated 2026-09-03T03:49:03+00:00 from readings taken every 5 minutes. See live wait times for all CRA lines.